What impressed me the most was the attentive and friendly staff who were always available to assist with any queries or concerns.

I had an absolute blast hitting the slot machines and trying my luck at the tables. The lively atmosphere and the wide variety of games kept me entertained for hours. One of the highlights of my stay was the casino. The comfortable bed and the serene atmosphere ensured a restful night's sleep, allowing me to wake up refreshed and ready for another exciting day. The attention to detail and the luxurious amenities provided made my stay even more enjoyable. After a long day of exploring and playing in the casino, it was a delight to retreat to a cozy room that felt like a home away from home. The rooms at the hotel are incredibly comfortable and well-appointed. I can confidently say that this is my favorite place to stay whenever I visit Tahoe for some gambling and fun! From the moment I arrived, I was greeted with warm smiles and exceptional service. I recently had the pleasure of staying at Hard Rock Hotel and Casino Lake Tahoe, and it truly exceeded all of my expectations.

I must say He offered us a discount after justifying all of the reasons we were upset rather than just apologizing but it does not make up for the experience in my opinion. Truly a 0/5 experience but google says 1 star is the lowest I can give. Our server was very quick every time he stopped by the table leaving some of us at the table feel “unserved” and we were reminded multiple times “how slammed they are” while 4 of the 12-13 tables in the dining room were empty. And also the server correcting a colleague of mine the soup was not suppose to have chunks of meat we asked to see the menu again and the server dropped it off and walked away, only for us to see it is indeed suppose to contain meat. Receiving filet steaks and potatoes before soup. When our food started to come out (although I realize it is a tapas style resturant) we received the food in a very unorthodox order. The manager said “so you wanted to change your reservation time…” We Ended up sitting down 20 minutes late from our reservation we had booked and and had to ask to receive water. Showed up early and was given grief about it.

South lake tahoe craps